Privacy policy
1010 Trans (“we,” “us,” or “our”) is a freight brokerage based in Michigan. This policy explains what information we collect through this website and in the course of arranging freight, how we use it, and the choices you have.
Information we collect
We collect information you give us directly when you contact us by phone, email, text message, or through this site. This typically includes your name, company name, phone number, email address, and the shipment details you send us, such as pickup and delivery locations, dates, commodity, and weight.
When you visit this site, our hosting provider may automatically record standard technical information such as your IP address, browser type, device type, the pages you viewed, and the date and time of your visit.
How we use information
We use collected information to:
- Respond to inquiries, rate requests, and service requests
- Arrange, track, and manage freight transportation and logistics services
- Communicate with customers, carriers, drivers, and business partners about shipments
- Issue and process invoices and maintain business records
- Improve website functionality and user experience
- Comply with legal and regulatory requirements that apply to freight brokers
Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, we may send you SMS messages about your shipments and our services, such as pickup and delivery updates, rate confirmations, and replies to your questions. Message frequency varies by shipment activity. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance, visit our website at https://1010trans.com, or contact us at (734) 786-0612 or 1010transllc@gmail.com. Our full SMS terms are at https://1010trans.com/terms.html.
Sharing of information
We do not sell or rent personal information.
SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To arrange a shipment we share the information necessary to move it with the motor carriers, rail, and air partners assigned to your load, and where applicable with customs brokers, warehouses, and the consignee. We also use service providers such as our website host, email provider, and accounting software, who process information on our behalf and only for that purpose.
We may disclose information where required by law, subpoena, or a government or regulatory request, or to protect our legal rights.
Data retention
We retain personal information only for as long as necessary to fulfill legitimate business purposes, comply with applicable legal or regulatory obligations, including recordkeeping rules that apply to freight brokers, and resolve disputes. When personal information is no longer required, it is securely deleted or anonymized in accordance with reasonable data protection practices.
Cookies and analytics
This site may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can block or delete cookies through your browser settings; parts of the site may not work as intended if you do.
Security
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us to access, correct, or delete personal information we hold about you, subject to records we are required to keep. To opt out of marketing emails, use the unsubscribe link or contact us directly. To stop text messages, reply STOP. Depending on where you live, you may have additional rights under applicable privacy laws.
Children
This site is intended for business use and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised, and the current version will always be posted on this page.
Contact us
1010 Trans
Michigan, USA
Phone: (734) 786-0612
Email: 1010transllc@gmail.com